Al Massa Hotel 1 - Al Ain

Hamdan Bin Mohammed Street, Al Ain, United Arab Emiratesshow map
Check rooms and rates
Get Prices
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Overview

Al Massa Hotel 1 lies close to Al Jahili Fort and offers a pleasant accommodation. This 3-star hotel offers 24-hour reception, laundry and newspaper service for guests' convenience.

The venue is located in a busy area, close to Al Ain Mall. It is also situated 3.7 km from Palace Museum.

Visitors will enjoy the proximity of a museum and a palace.

The venue is notable for the prime location within a 20-minute drive to Al Ain airport.

Rooms

Climate control, a trouser press and IDD telephone are featured in all 124 rooms at Al Massa Hotel 1 hotel. Each room also comprises a private bathroom with a bathtub, a hairdryer and toiletries.

Eat & Drink

Unwind and embrace the ambiance of Al Ain in the air-conditioned restaurant onsite the venue. At the bar you can select from a range of bottled drinks.

Relax

The hotel also features a luggage storage, a designated area for smoking and parking.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   62.

+ More- Less
Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Free parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Snack bar

Laundry
TV

Flat-screen TV

Elevator

Lift

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Newspaper service

Dining

  • Restaurant
  • Snack bar

Business

  • Business centre
  • Fax/Photocopying

Room features

  • Air conditioning
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 1 pmFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • City landmarks
Al Ain University of Science and TechnologyAl Ain University of Science and Technology700 ft
+ More- Less
Al Ain OasisAl Ain Oasis2.5 mi
Al Ain MallAl Ain Mall2.9 mi
Palace MuseumPalace Museum2.3 mi
Al Ain National MuseumAl Ain National Museum2.8 mi
+ More- Less
Getting around
Airports
Al Ain (AAN)8.4 mi
Al Maktoum (DWC)58.3 mi
+ More- Less
Reviews
6.2
GoodBased on  49  reviews
  • 7.4
    Very good

    Extreamly limited breakfast! We skipped it.

  • 7.4
    Very good

    Good location, reasonable rate. Large comfortable room.

    Decor could use some updating and there was no way to figure out how to turn out the main light in the room. Finally I just removed my key from the power supply in order to go to bed. Check in staff couldn't have been nicer but I suspect management has removed from them the ability to make discretionary decisions. I had a fairly easy problem but they were unable to solve it, never the less they did not lose their good humor, they were very service oriented. Food in the restaurant was prepared fresh and was a good value.

  • 6.6
    Good

    rooms are clean free car parking late cheek out 4:00 pm good price

    rooms are clean free car parking late cheek out 4:00 pm good price

  • 3.8
    Guest rating

    location

    The room was dirty No one come to clean the room the next day although I was out all day The bathroom was dirty The room was full of empty tissue boxes The pleas was suspicious I don’t recommend this hotel at all

  • 4.4
    Guest rating

    1. They dont provide even complimentary breakfast and wi-fi in this age if internet connectivity 2. For the room tariff of 500 Dhs, worst hotel i have ever stayed in

  • 8.2
    Fabulous

    Quit lovely place

  • 7.0
    Very good

    It was good to be Al-Massa Hotel 1. Hotel is fair enough to stay if you coming the area for couple days. Also, the staff working there was polite and neat. I got answers for all of my questions. Thanks everyone of you.

    The first thing is address information. In my case, I can from dubai with taxi and I visited all Massa Hotels and, finally, at the end I got Al-Massa Hotel 1. It took almost 1 hour to find the hotel in the city. You should put some kind of sign at the entrance of the city from Dubai and Abu Dhabi. And, of course a map from Dubai international Airport to Al-Ain or from Abu Dhabi. Anyway, it was not easy for me to find your hotel in Al-Ain. The last thing, you should add the hotel some kind of stores to sell clothes, electronics and some other things such that, someone is coming for the conference like me with short time, can buy something as souvenir.

  • 7.0
    Very good

    The price was ok. The location was good since it was close to the borders and we were heading towards Oman.

    I didn't like the way we've been received. The staff in the parking shrugged our request for a parking lot. The receiptionist did not give us any attention when we came in. We couldn't easily find the location so we kept calling for over an hour but nobody answered. The staff claimed that Booked.net registered the wrong number. The tv channells were very limited.

  • 7.4
    Very good

    Impressive place I would recommend for everybody.

  • 7.0
    Very good

    No mobile signal inside the rooms.

  • 7.0
    Very good

    Staff tried to be helpful, but English language was a bit of a problem when communicating what we wanted. The price was reasonable.

    Had to request additional towels and toiletries-double room was equipped as a single. The front desk was not able to get a "second" room key to work in our door?

  • 7.4
    Very good

    Room is cmfortable and neat Price is competitive Location is excellent

    Only one elevator serves the whole rooms in the hotel in which you may walk a long journey to reach you room. A lot of noise from the outside street, other rooms and unfotunately from the wc roof. Some staff lack the basic communication and hosting skills but not all of them. No air exhaust in toilet and also there was a water leak from its roof. The food is totally bad, I suggest to eat from outside resturants.

  • 5.8
    Guest rating

    Only available hotel during the period

  • 7.0
    Very good

    My staying in al Massa hotel was pleasent in general , one incedent troubled me which is the following : upon arrival I was informed by reception that the credit card used for booking was declined and I needed to pay in cash and in advance which I did and it was ok , however I was surprised that the same amount was debited to the card as well , I filled a complain with the hotel who did not have ready procedure to handle such a thing , and they have no idea of how to solve but to leave to thier superiors

  • 9.6
    Exceptional

    Friendly staff at front desk, very helpful. Room was big and comfortable twin beds and girl on front desk even allowed us to see the room in advance to make sure twin beds were big enough. Cheap price compared to other hotels in al ain but from listening to friends staying elsewhere we had a better stay at al massa 1.

+ More- Less
Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 1 pmFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Al Ain (AAN)8.4 mi
Al Maktoum (DWC)58.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Hotels nearby
Cities nearby